Who we are

We are the Clay Farm Allotments Society, an unincorporated association of plot holders at the Clay Farm Allotments site.

Our website is ClayFarmAllotments.org and we can be contacted by email at hello@ClayFarmAllotments.org.

Our site can be visited using the access in Hobson’s Park. For the precise location see What3Words: spirit.under.offer.

This privacy Policy is valid as of 9 February 2023 and it is named v1.2.

Type of personal information we collect

If you decide to become a member of the Society, and therefore register an account on the website, we collect and process the following information:

  • Your full name;
  • Your billing adress;
  • Your email address;
  • Your phone number;
  • Your plot number.
Your payment details are not processed by us. Card details are handled securely by Stripe using a mechanism called Stripe Elements, which makes sure that sensitive payment details are never disclosed or accessible to us.

How we get your personal information and why we get it

All personal information we process are provided by you at the time you register on this website.

We collect the information so we know how to reach out to our Members, and to verify that you are currently a registered plot holder at the Clay Farm Allotments site.

We use the information to communicate with you about activities of the Group, and to verify that you are a current plot holder.

For this last purpose, we will share part of your information with Cambridge City Council, so that they can confirm you are a plot holder, before we approve your Membership.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via email.
(f) We have a legitimate interest.

How we store and share your personal information

Your information is securely stored in a digital format in the database of ClayFarmAllotments.org, a WordPress installation.

The Group has defined and authorised certain Members as website administrators. Only these Members are able to see your contact details.

We keep all of your information for as long as you are a member. Once you decide to terminate your Membership, we will then dispose of your information by securely removing it from our database.

We process some information via the following partners, as doing so makes our job more efficient and economical.

Stripe (https://stripe.com)
When you pay on our website Stripe will collect your payment details, billing information, and some metadata related to your browser and your internet connection.
You can find their Privacy Policy here: https://stripe.comt/privacy

Mailchimp (https://mailchimp.com)
When you register an account on the website we store your name and email address in Mailchimp. We use Mailchimp to keep in touch with you via email.
You cna find their Privacy Policy here: https://www.intuit.com/privacy/statement/


We only utilise functional cookies, that are required for our website to work. For example to allow you to log in as a registered user.

We do not incorporate any third-party tracking cookies.

Your Data Protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by email if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by email.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk